Kroger has issued a new coupon policy. I have not seen the policy myself yet (I haven’t been to Kroger today). You should be able to pick up a copy from the customer service desk of your local Kroger. Thanks, My Arkansas Mommy for the info!
The major changes are:
- Kroger reserves the right to limit no more than five (5) paper manufacturer coupons for the same product, each coupon value considered (1) coupon in the same transaction.
- The store manager has always had the discretion to limit the number of coupons. This policy does not specifically state that you can only use 5 coupons, but the manager could limit you to 5.
- FREE Item Internet coupons can be accepted if all purchase criteria is met
- Previously, Kroger did not accept Free Internet Printed coupons. I assume this is to clarify the BOGO printable coupons. A printable coupon for a Free item without any purchase criteria is not a legitimate coupon.
- Only two (2) Internet Coupons per manufacturer per Customer, per day
- YIKES! I do not like this change! I read this to mean that you can’t use 2 General Mills coupon for cereal and 2 General Mills coupon for Breakfast Bars. You would only be able to use a total of 2 General Mills coupons per day. I will clarify this with my local store manager.
In the new policy, Kroger continues to give their managers discretion to accept or decline any coupon for any reason.
UPDATED Kroger Coupon Policy as of October 11, 2011
- We reserve the right to limit no more than five (5) paper manufacturer coupons for the same product, each coupon value considered (1) coupon in the same transaction.
- Limit one manufacturer coupon (paper or digital) per item purchased.
- Expired coupons are not to be accepted.
- Couponed item will not be sold to dealers.
Internet Coupon Restrictions/PAH Coupons
- FREE Item Internet coupons can be accepted if all purchase criteria is met
- Only one Internet coupon per item will be accepted
- Only (2) Internet Coupons per manufacturer per Customer, per day
- Internet coupons that display characteristics below will not be accepted:
- Out or proportion
- Do not scan properly
- Appear to be altered in any way
Manufacturers’ Coupons 60 cents and below will automatically be doubled
Doubling does not apply to following:
- Retail Food Store Coupons
- Electronic Coupons
- Items Prohibited by law
Kroger’s Digital Coupon Policy
Customers choosing to participate in the digital coupons are required to have an active online account with a valid, associated shopper card. Kroger employees or partners are prohibited to set up or otherwise maintain an online account not specifically associated to that employee or employee household.
A valid shopper card or an alternate ID is required for the use of digital coupons at the time of purchase.
Digital coupons and offers are deducted from a customer purchase prior to paper coupons or any other discounts and cannot be added back or removed once card has been scanned.
- Limit one use per digital coupon per transaction
- Digital offers cannot be combined with manufacturer paper coupons on the purchase of a single item
- Digital offers do not double
- A limit of 150 coupons can be loaded per household at one time
Overall, I don’t think the changes will be that big of a deal. The print-at-home (internet coupon) policy is very, strict. I’m guessing Kroger has had a lot of fraud in this area.
Will the policy change the way you shop at Kroger?
Target has made a change to their coupon policy regarding BOGO coupons. You can no longer use a BOGO coupon and a $$ off coupon. So you can’t use a BOGO Gillette Body Wash and a $1.00/1 Gillette Body Wash. You would only be able to use the BOGO or the $1.00/1. Read the updated Target coupon policy.
Looking for the coupon policy for a different store? Look here. Don’t see what you are looking for? Leave a comment on this post or send an email to lifelaurablog [at] gmail [dot] com and I’ll find it for you.
UPDATED July 19, 2011
Harps published this coupon policy on their Facebook page.
April 21, 2011
I asked Harps if they had an official coupon policy and this is the response I received.
Dear Laura -
Thank you for contacting us on our website. At our Harps Store #144 in Conway, AR we double coupons every day up to and including .60 cents. Thanks for your interest and have a nice day!
Harps Food Store, Inc.
P.O. Box 48
Springdale, AR 72765
New Policy for Houston Starts in April
I had heard rumblings on the blogosphere that Kroger was going to stop doubling and tripling coupons in the Houston, Texas, market. Today, Kroger released a statement confirming this change.
This change makes no sense to me and quite frankly, I hope it fails miserably in the Houston market. I am very concerned about the changes Kroger is making regarding coupons. As stores like Walmart become more coupon friendly, it appears that Kroger is taking the opposite approach.
The statement sounds like this is a test market which makes me think they are considering implementing this nation wide. I personally think it’s bad business. Please let Kroger know what you think. I have already done so and am waiting for a response. You can also leave a comment on their Facebook page.
Luckily, the Kroger in my town is still very coupon friendly and I hope it continues to be. I just wanted to make you aware of things that are going on in other markets.
What are your thoughts about the changes Kroger is making?
Fred’s does not have a coupon policy on their website. I received this email response from Wesley Hasty (firstname.lastname@example.org) regarding their coupon policy.
They will only double one coupon per identical item on their double coupon day (which is Saturday). Print and take it with you to the store.
Fred’s Double Coupon Program
(These rules apply to all company-owned, participating Freds stores.)
Manufacturer Coupon: A manufacturer coupon is a coupon for cents-off or dollars off a product, that the customer obtains from newspapers, magazines, direct mailings, etc. It is valid at any Fred’s store that the specific item featured on the coupon is sold.
A valid coupon will have the product description, cents off amount, expiration date, and an address to send the coupon for redemption.
- Fred’s will only accept manufacturer’s coupons that feature items that we carry. (No competitor’s coupons are to be accepted) The item featured on the coupon must be the exact item that we sell, or we do not accept the coupon. The item must be the same brand, style, flavor, scent, size specified by the coupon.
- All valid manufacturer’s coupons are accepted at face value at Fred’s every day.
- On Saturdays only, Fred’s will double the face value of manufacturer coupons up to $.70; $.70 coupons are doubled. (ONLY 1 coupon per identical item is doubled, per customer, per Saturday)
- No money will be returned for coupons that exceed the price of the product. If doubling the face value of the coupon would exceed the price of the item, the coupon will be accepted a face value.
- Tobacco coupons are not doubled regardless of the face value of the coupon.
- Coupons, which are expired, are not accepted. If the coupon is presented the day it expires, the coupon must be accepted.
- If the price of an item is matched with a competitor, then no coupons will be doubled for that particular item.
A customer may purchase 4 tubes of Crest toothpaste, however if they have more than one coupon for the toothpaste, the first coupon will be doubled and the additional coupons will be taken at face value. If the customer wishes to purchase more than one flavor of an item and the coupon lists a variety of flavors, only one identical coupon will be doubled and the additional coupons will be taken at face value.
Dollar General will accept one manufacturer and one store coupon per item.
Print the Dollar General coupon policy and take it with you to the store.
Family Dollar will accept one manufacturer and one store coupon per item.
Print the Family Dollar coupon policy and take it with you to the store.